NutriScan+ Privacy Policy

Introduction

NutriScan+ (“we”, “us”, “our”) provides a mobile application (the “App”) that helps users scan product barcodes and food images, analyze nutritional content using AI, track daily consumption, and receive personalized nutrition insights via "Dr. NutriPlus." This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights. By using the App, you agree to the terms of this Privacy Policy.

Controller / Contact Information

App: NutriScan+
Developer / Data Controller: NutriScan Labs
Support email: nutriscanplus@gmail.com

Information We Collect

We collect and process the following categories of data:

• Account & Authentication: Email, display name, profile photo, and user ID when you sign in (Firebase Authentication).
• Health & Nutrition Data: Consumption logs (product name, amount, calories, timestamp, images, GTIN/barcode), user health profile (age, height, weight, activity level, goals), and Dr. NutriPlus AI reports (including calculated recommended daily calories and health scores).
• Images & Media: Photos you take or upload (nutrition labels, meal photos) for AI analysis; these are uploaded to Firebase Storage for processing and optional user history.
• Device & Usage Data: Device model, OS version, app version, crash logs, and analytics for improving the App. Camera permission is required to use scanning features; gallery access is requested when selecting an image from storage.
• Billing & Subscription: Purchase tokens and subscription state from Google Play Billing (we do not collect card numbers).
• Aggregated / Anonymous: Non-identifying analytics and aggregated reports used for product improvement.

How We Use Your Data

• Provide and maintain the App and its features (scanning, AI analysis, storage of results).
• Run AI analysis on images to extract nutrition facts and estimate calories.
• Generate and store Dr. NutriPlus health reports and recommendations (e.g., recommended daily calories).
• Personalize content and recommendations based on your profile and history.
• Process subscriptions and manage premium entitlements.
• Communicate with you for support and important notices.
• Fraud prevention and security monitoring.

Sharing & Disclosure

We do not sell your personal data. We may share data with:

• Service providers: Firebase (Authentication, Firestore, Storage), Google Cloud, Google Play Billing, and AI providers for processing images and generating reports. These providers act as processors under contract and are only allowed to use data to provide services to us.
• Legal requests: If required by law (court orders, governmental requests), we may disclose information to comply with legal obligations.
• Business transfers: In the event of a sale or transfer of the business, user data may be transferred to the acquiring entity; we will notify users where required.

Data Retention

Account data, consumption logs, AI reports, and uploaded images are retained until you delete your account or request deletion, unless a longer retention period is required by law. We may keep anonymized or aggregated data beyond deletion for analytics.

Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Export a copy of your data (consumption logs, health profile).
• Withdraw consent for certain processing activities.

To exercise these rights, contact nutriscanplus@gmail.com. We may request verification to process requests.

Security

We use industry-standard security measures including TLS for data in transit, Firebase security rules, and restricted access to production data. While we use strong safeguards, no system is 100% secure — please keep your account credentials safe.

Children’s Privacy

The App is not intended for children under 13 (or the local age of consent). We do not knowingly collect personal data from children. If you believe we have data for a child under the applicable age, contact us to request deletion.

Payments & Subscriptions

Payments are processed via Google Play Billing. We only receive confirmation of purchase and subscription status. For refunds and billing disputes, use Google Play support.

AI Processing Disclosure

When you use AI features (image analysis or Dr. NutriPlus), images and prompts are sent to our AI provider for processing. The AI provider may retain logs according to its policies. Avoid uploading extremely sensitive personal information. AI-generated outputs are informational and not medical advice.

International Transfers

Data may be processed and stored in the United States or other countries. By using the App, you consent to transfer of your data to countries with potentially different data protection laws.

How to Delete Your Account & Data

You can request account deletion through email nutriscanplus@gmail.com with subject “Delete my account”. We will verify and delete your data within a reasonable timeframe (typically 30 days).

Data Breach Notification

If we become aware of a security breach affecting personal data, we will notify affected users and regulators as required by law, including remediation steps.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We’ll post the revised policy with an updated effective date and, where required, notify you via the App or email.